Shipping Policy

Please note that we do not cover losses during the shipping process. We recommend considering shipping insurance for added protection on higher valued orders.

However, you have the flexibility to choose your preferred shipping company.

Your satisfaction is our priority, and we assure you that we're here to assist. Thank you for your understanding.

Replacement will be provided case the customer receives a wrong item incomplete order.

Orders with incomplete or incorrect delivery address
may be delayed or cancelled. ToyBuzz will not be
responsible for delays caused due to incorrect address.

Parcel opening video is mandatory in order to claim for damages intransit.

Once the order is marked Delivered by the courier partner, ToyBuzz is not responsible for loss or theft.”

No refunds or replacement if figure has QC issue.

Shipping charges are flat and standard and include packaging, handling, and logistics costs.
In cases where the actual courier fee is lower than the amount charged, no refund or adjustment will be made.
By placing an order, customers agree to this policy.